Privacy Policy

Red Training Center, LLC DBA 10th Planet Jiu Jitsu San Mateo
Effective Date: May 6, 2026
Last Updated: May 6, 2026

This Privacy Policy describes how Red Training Center, LLC, doing business as 10th Planet Jiu Jitsu San Mateo ("we," "us," or "our"), collects, uses, and shares information about you when you visit our website, use our services, or interact with us. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you fill out a form on our website, book a class, purchase gear, or communicate with us via SMS or email, you may provide us with your name, email address, phone number, mailing address, and payment information.
• Information collected automatically: When you visit our website, we and our third-party partners may automatically collect data such as your IP address, browser type, pages visited, and time spent on the site through cookies and similar tracking technologies including Google Analytics and Facebook Pixel.
• Information from third-party platforms: We use PushPress for membership management and Shopify for gear purchases. These platforms may collect and process information on our behalf in accordance with their own privacy policies.

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm class bookings and appointments
• Send reminders, follow-up communications, and scheduling updates via SMS and email
• Process membership enrollments and gear purchases
• Send marketing and promotional messages (only with your consent)
• Improve our website and services
• Comply with legal obligations
• Respond to your inquiries and provide customer support

3. SMS and Text Messaging

By providing your phone number and consenting to receive text messages, you agree to receive non-marketing scheduling and reminder messages and, if separately consented, marketing and promotional messages from 10th Planet Jiu Jitsu San Mateo. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance.

We do not sell or share your phone number with third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and tracking tools including Google Analytics and Facebook Pixel. These tools help us understand how visitors interact with our website and allow us to deliver relevant advertising. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You may manage your Facebook ad preferences through your Facebook account settings.

5. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers: Third-party companies that help us operate our business, including PushPress (membership management), Shopify (e-commerce), GoHighLevel (CRM and communications), Google, and Meta/Facebook. These providers are contractually obligated to protect your information.
• Legal requirements: We may disclose your information if required by law or in response to valid legal process.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, and comply with our legal obligations. You may request deletion of your information at any time by contacting us.

7. Your Rights (California Residents)

As a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise your rights, please contact us at info@10thplanetsm.com.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

9. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We w